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Product Update - Enhanced Contact Page Interface

· 2 min read
Timo York
Product Manager

Enhanced Contact Page Interface​

Following our recent claim page improvements, we're now turning our attention to the contact page with the first phase of interface enhancements designed to create a more intuitive and streamlined user experience.

We're addressing the contact page in stages. The first set of changes is launching imminently and focuses on better organisation of the contact page. This will be followed shortly by further updates in how the edit

What's changing?

  • Panel-Based Organisation: We're restructuring the contacts page with distinct functional panels that segregate different aspects of contact and case contact information. This reduces visual clutter and makes it easier to focus on specific areas of contact or case contact data without being overwhelmed by everything at once.

Contact Page

  • Repositioned Case Selector: The case selector functionality has been moved to the middle of the page for better accessibility and improved workflow efficiency.

  • Edit Contact Details: Editing contact details now occurs in a separate page as an interim solution. Further updates will see this moved to a slide out page as per previous claims page changes.

Edit Contact Details

What stays the same?

  • All existing contact information remains fully accessible
  • Permissions and access controls for contact data are unchanged
  • All contact functionality remains available, just with improved organisation and flow
  • Contact attributeds and case contact attributes remain accessible on the contact page for now (these will be moved in the next iteration)

The benefit?

These interface improvements are designed to make your daily contact management tasks more efficient by:

  • Creating logical separation of contact information through panel organisation
  • Providing a cleaner, more focused user experience that aligns with our updated claim page interface

What's next?

This represents the first phase of our contacts page enhancement programme. Future releases will build upon these foundational improvements with additional features and refinements based on your feedback and usage patterns.

Info​

If you would like further information on these upcoming changes or need assistance with the enhanced contact page interface once it launches, please reach out to your Customer Success representative.